Returns & Exchanges

At AROMATICA Global, we strive for your complete satisfaction with our sustainable beauty products. If you are not entirely happy with your purchase, we offer a 30-day return window for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original eco-friendly packaging to ensure they are protected during transit and include the provided return slip.

• 3.
  Ship to AROMATICA

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.